Post Sale Support
We provide post sale support for all our products, especially when those services are not available from some manufacturers. One of the practical problems of support is that manufacturers have the tendency to put demarcation lines to their responsibility and that represents a problem if you have to diagnose a system failure whose origin you do not know.
We at Telesol Networks look at your system in an integral way and understand how the functional blocks are supposed to work. We follow the industry’s best practices to trace and diagnose systems regardless of the manufacturer. We also help the customer to connect with manufacturers support to resolve the problem whether it is a configuration, hardware or software.